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Customer Support


In order for us to assist as many members as possible, please visit our HELP CENTRE above for answers to most questions.

If your question is not answered there, or is of an urgent nature, you are welcome to call directly or visit us via our Live Chat option below (during business hours).

INTERNET EXPLORER USERS - ensure you have upgraded to IE9; earlier versions are not compatible. More info HERE.

Customer Support Assistance Schedule:
8:30am - 5:30pm Eastern Standard Time, Monday - Friday

  • to talk live with an STPay support specialist click the button below
  • if livechat is offline click the button to submit a ticket

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  • Primary Contacts

    SOLIDTRUST PAY
    PO Box 551, 47 William St.
    Bobcaygeon, Ontario
    K0M1A0, Canada

    Freephone:1 877 801 1777
    Telephone:1 705 731 0908
    FAX phone:1 705 731 0341